Trusted Local Experts for Heating, Boilers & Home Cover

Award-winning service, 500+ 5-Star reviews, Gas Safe engineers, trusted across South Wales.

5-Star Customer Service

Hundreds of verified homeowners recommend us for reliablitiy, workmanship & aftercare.

Award-Winning Heating Company

Winners of regional and national awards for quality and customer service and expert workmanship.

Gas Safe Registered Engineers

Fully qualified, insured, and legally certified. Safe, compliant installations every time with trusted engineers.

Guaranteed Aftercare & Support

Dedicated aftercare, service reminders, and fast support when you need us, your local experts.

Guaranteed Personal Service

Family-run • Customer-Focused • Seamless Worcester Boiler Installations

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Experienced Installation Teams

10+ Years of Expertise • Proven Track Record of Quality Vaillant Installations

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FREE Boiler Cover Included

12 Months of Silver Cover with Every Installation — plus your first annual service FREE.

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Why We Recommend These Leading Boiler Brands

We install Worcester, Vaillant, and Baxi because they offer exceptional reliability, long-lasting performance,
and industry-leading efficiency. These manufacturers consistently deliver outstanding results for South Wales homes —backed by strong warranties, high-quality components, and proven customer satisfaction. When combined with our expert installation teams, you get a boiler that’s built to perform and engineered to last.

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Multi-Award-Winning Heating Company

Wales Heating Installer of the Year 2016/17 & 2017/18 — recognised for excellence in workmanship, customer care, and aftercare.

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Local Family Business (Est. 2015)

Serving Cardiff, Caerphilly, Pontyclun, Pontypridd, Rhondda Cynon Taf & wider South Wales for over 10 years — trusted, friendly and local.

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Premium Boiler Brands

Worcester Bosch, Vaillant, Baxi, Viessmann & Ideal — we only install the UK’s most reliable, energy-efficient boilers.

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Premium Aftercare & Support

Guaranteed aftercare, annual service reminders, priority support, and full boiler cover options for complete peace of mind.

Featured in Wales Online — Heating Installer of the Year 2016 →

Your Trusted Local Heating Services

Expert installation, annual servicing, and fast repairs — all handled by our own Gas Safe engineers.

New Boiler Installation

A-Rated Boilers Installed by your Local Heating Experts

WHAT’S INCLUDED

A-rated Worcester, Vaillant & Baxi boilers
Expert installation by Gas Safe engineers
Full system health check
Filter & controls installation (where required)
Old boiler removal & disposal
Up to 5 years Blue Flame Warranty™

GET A QUOTE!

Boiler Servicing

Annual safety, efficiency & warranty-compliant servicing

WHAT’S INCLUDED

Full safety, flue & combustion checks
Warranty-compliant service documentation
Boiler health check & efficiency tuning
Combustion analysis
Priority scheduling for annual servicing
Service reminders included

BOOK A SERVICE!

BOILER REPAIRS

Fast, honest breakdown diagnostics & same-day support.

WHAT’S INCLUDED

Same-day or next-day engineer callouts
Fault diagnosis by experienced Gas Safe engineers
Transparent pricing with no hidden fees
Full system test after repair
Priority emergency support
Honest repair advice before any work

BOOK A REPAIR!

Blue Flame Warranty™ — Up to 5 Years Parts & Labour (In-House)

Every new boiler installation includes our premium Blue Flame Warranty™, providing up to 5 years of full parts-and-labour cover, handled entirely by our own local engineers.

✔ No call centres.
✔ No delays
✔ No hassle
✔ Expert installation
✔ Expert servicing
✔ Expert repairs

Complete with our In-House Warranty

Learn More About The Blue Flame Warranty™

Trusted by Homeowners Across South Wales

With over 500 5-star reviews, Blue Flame is one of the highest-rated heating companies in Wales. Homeowners choose us for our friendly engineers, reliable installations, and honest aftercare.

Reviews collected from Google, Facebook and independent review platforms.

Overall Rating

5.0

Based on 470 Reviews

Amanda James January 20, 2026

Garry and his team were absolutely amazing with advice and professionalism whilst our new boiler was being fitted - can't fault them and would recommend them highly

Julie Jones December 5, 2025

Highly recommended

Very friendly and professional. We were shown how to use the boiler correctly instead of wasting gas and money. This was not shown to us when boiler was installed by another company. Would highly recommend to anyone looking for this service.

Gary L November 22, 2025

New Boiler installation

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

DEBORAH HALLETT November 1, 2025

Excellent fitting of a new Gas boiler

Excellent fitting of a new Gas boiler, thoughtful engineer, clean and tidy in his work. Boiler works great. Messy pipework around old boiler rerouted so it looks neat. Estimate matched the cost of the boiler replacement. Garry explained how to use boiler to keep house warm and cosy at the least cost.

Rosie Green October 31, 2025

Garry and the team are always professional, prompt, helpful and their work is of a high standard every time their services have been required by us. As a family we have blue flame policies for our properties. We could not recommend blue flame highly enough. Thank you all.

Jude Hay October 31, 2025

It would be a jolly sight easier to say what I didn't like to be honest.- because I really rate this company. Where do I begin? OK first off I am a pensioner so personal safety, honesty and integrity are essential to me and I have found nothing but sincere help and support throughout the processes involved in choosing installation and after care. I don't have oodles of money - no-one does these days so it was vital that someone who actually KNEW about the products was prepared to spend time explaining to an ignoramus like me which boiler was best suited to my needs. Then came installation - on time (perfectly ....and doesn't that make a change!!!). There were a few niggles - caused by a poor bodge job done by a previous owner and they sorted that out for me too thank heavens. One perfectly working boiler oh and instructions what to do if this that or the other happened......hmmm great service but I have a memory like a sieve these days......enter after care Now this is where the company goes waaaaaay beyond anything I have experienced before....Its almost like they asked every customer what they would really really want (heck I sound like a spice girl!) and then pulled that all together So you can either choose the old fashioned route pay for a service when you need one (and pray you can afford it when the time comes) OR you can opt for a CHOICE of service plans.... bronze, silver gold or platinum. I pay monthly so I can spread the costs, I know that they will come every year to service my boiler and I rest easy. And now for the best bit. I am useless when it comes to remembering instructions, especially something like if there is a code that appears telling me the pressure has dropped; so bless him Garry made and sent me a video on Whats App so if I need to I can refer back to it - genius .....that would have been a call out back in the day and lord knows what that would cost in today's climate. And now? Now I am trying to update some of the radiators in my house and Garry is going to send me some pics of ones he has...am I likely to choose them - you bet I am - if they are good enough for your installer then they are certainly going to be good enough for me. Oh and before I log off that one unique extra? I have never seen Garry or his team without a smile, they always have time to explain things and show you how something works....yes I might forget what they said but I never forget the exceptional service with a smile - well done - all kudos to you.

Kevin October 30, 2025

Boiler replacement & radiator work

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Kevin Gibbs October 29, 2025

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Roy Tuckwood October 23, 2025

Will contact you next week to sort out my maintenance contract Roy

David Churchill October 17, 2025

New boiler & radiators

Gary responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date and everything is working perfectly. Would recommend Blue Flame

Sharon October 13, 2025

Boiler installation without all the fuss!

Gary was great throughout. As a local firm it was easier to get personal recommendations from family and friends who have also used Gary. From the initial visit to price up for the job which was a new boiler in the loft to the end when he personally visited to check all was good and we were happy. The quote was detailed and he had a date for the job which he kept to (unlike some others). Sol who did the work was fantastic, he just got on with the job. No fuss no mess and very neat job. Lovely bloke, Price was good too! All in all a very easy from start to finish and a lovely new boiler just in time for winter. HIGHLY RECOMMENDED! Thanks Gary and Sol

Gary Llewellyn October 8, 2025

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

Mr Tibbott October 7, 2025

Blue Flame Gas Solutions. Excellent Service Providers.

Blue Flame carried out a recent boiler installation at my home. Their work was exemplary from start to finish. Garry acted quickly to provide a fair and detailed quotation for the work and Sol installed the boiler with skill. One small problem with a Hive hub was rapidly remedied.

Julie September 16, 2025

Excellent service

Excellent service. Gary was very friendly and did a great job, clean and tidy. Would highly recommend.

Peter Luffrum September 4, 2025

Blue Flame attended promptly and the friendly engineer soon had all of our radiators working correctly. I would recommend Blue Flame without hesitation.

Sid Emery September 2, 2025

We used this company after it being recommended by a friend , they were very punctual and done a really good job , price was good and they left the area they worked on very clean . I would recommend them to anybody .

customer August 22, 2025

Blue flame are a very professional…

Blue flame are a very professional company fitted a new boiler and radiators very clean and tidy no mess at all kept you updated at all times very reasonably priced highly recommend

Andrew August 11, 2025

Good price work carried out as…

Good price work carried out as discussed Garry was excellent leaving no mess fitting a Baxi 600 great after sales would highly recommend you wont be disappointed. 2/09/2025 Just an update had a slight problem with one of my rads got intouch had it fixed immediately after I phoned excellent customer service 👍

Frequently Asked Questions

Why Choose Blue Flame Gas Solutions?

As a trusted, family-run heating company established in 2015, we deliver safe, tidy and professional boiler installations across South Wales. Our Gas Safe engineers are highly experienced and install only premium brands such as Worcester Bosch, Vaillant and Baxi — all with full warranty registration and guaranteed aftercare.

We’re rated 5 stars by over 500+ local homeowners and were awarded Wales Heating Installer of the Year. With clear pricing, fast response times, and ongoing boiler cover options, you get a dependable, personal service from a company that genuinely cares about your home.

How long does it take to install a replacement boiler?

Most boiler replacements are completed the same day.
Combi-to-combi swaps usually take 1 day, while system conversions or new pipework may take a full day or slightly longer.

Before installation, we carry out a full assessment to ensure the boiler is correctly sized, compliant, and ready for efficient operation.

How much does a new combi boiler cost?

A new, A-rated combi boiler typically costs £1,800–£3,000, depending on:

The boiler brand
System type (combi, system or regular)
Installation complexity
Any required upgrades (flue, filters, pipework)

All quotes include Gas Safe installation, warranty activation, benchmarking and system protection.

What’s involved in a new boiler installation?

Your installation includes:

Full system inspection
Removal of your old boiler (if required)
Fitting the new boiler + flue
Correct gas pipe sizing
Magnetic filter installation
Powerflush or system cleanse
Warranty registration
Benchmark certification
System setup and handover

We ensure everything is safe, compliant and running efficiently before we leave.

Do you install all boiler brands?

We focus on the UK’s most reliable manufacturers:

Worcester Bosch
Vaillant
Baxi
Ideal
Viessmann

These offer long warranties, excellent parts availability and strong efficiency ratings — ensuring long-term reliability for your home.

Frequently Asked Questions

What Makes Blue Flame Different From National Boiler Companies?

Unlike the big national companies:

We’re local, so you get faster response times
We’re family-run, not corporate
You get genuine aftercare, not call-centre support
We offer better value, not inflated national prices
You’ll deal with the same friendly engineers who know your area

Local service. Professional standards. Better experience.

Do you offer boiler cover and aftercare?

Yes — Blue Flame offers flexible boiler cover plans, all managed locally by our own engineers. Plans include:

Annual boiler service
Priority breakdown support
Heating, plumbing & electrical cover (selected plans)
No hidden fees or call-centre delays

Complete peace of mind from a local company.

Do you repair boilers as well as install them?

Absolutely. We repair all major boiler brands and carry common parts for Worcester, Vaillant and Baxi. If a boiler is beyond economical repair, we provide honest advice and a free replacement quote.

Which areas do you cover?

We proudly serve the whole of South Wales, including:
Cardiff, Newport, Pontypridd, Porth, Caerphilly, Bridgend, Llantrisant, Rhondda Cynon Taf & surrounding areas.

Local, fast and reliable.

Can I Get a Boiler Quote Online?

Yes — you can get a fast online boiler quote or speak to a heating expert if you prefer.
We’ll assess your home, recommend the right boiler, and provide a fixed price.

Blue Flame Warranty™ – Top Questions Answered

What is the Blue Flame In-House Warranty™?

The Blue Flame Warranty™ is your local, engineer-backed boiler warranty — designed to give you better protection than national companies.
It includes:

12 months of free aftercare
Priority breakdown response
No call centres — you speak directly with our South Wales team
All callouts handled by Blue Flame engineers
Manufacturer parts supplied where needed
Warranty stays valid with annual Blue Flame servicing

This is one of the strongest local warranties available and a major reason homeowners choose Blue Flame over national brands.

Do I need to service my boiler yearly to keep my warranty?

Yes. All manufacturers require annual servicing to keep the warranty valid. The same applies to the Blue Flame Warranty™. Annual services maintain boiler efficiency, safety, and long-term reliability.

Your first service is included free of charge in your Silver Cover aftercare. After year one, you can continue your protection from £6.99/month.

What are the benefits of having an in-house warranty instead of relying only on manufacturers?

An in-house warranty gives homeowners faster, clearer and more reliable support. With most manufacturers, you’re routed through call centres, scheduled into national queues, and often left waiting days for an engineer.

With the Blue Flame Warranty™, all aftercare is handled directly by our local engineers, meaning quicker response times, one point of contact, and much less hassle. We diagnose faults, attend breakdowns, and only involve the manufacturer when a replacement part is required.

This gives you the reliability of a manufacturer warranty, but with the speed and service of a trusted local company.

Does the Blue Flame Warranty™ prevent blame-shifting between manufacturers and installers?

Yes — and this is one of its biggest advantages. With national installers, it’s common for manufacturers to blame the installer, and installers to blame the manufacturer, leaving homeowners stuck in the middle.

This removes that problem completely. We handle everything internally: diagnostics, callouts, communication, and arranging parts. If it’s an installation issue, we fix it. If it’s a boiler issue, we fix it.

There’s no finger-pointing, no confusion, and no delays — just a clear, accountable team that takes full responsibility for your boiler’s performance.

Trusted Local Experts for Heating, Boilers & Home Cover in South Wales

For over 10 years, Blue Flame has delivered reliable boiler installations, expert servicing, fast-response repairs, and affordable boiler cover plans across South Wales. As a family-run, award-winning, 5⭐ rated company, we’re trusted by local homeowners for quality workmanship, friendly engineers, and dependable aftercare — every time.