Customer Reviews

Customer Experiences and Feedback for Blue Flame Gas Solutions

Excellent, reliable gas fitters

Blue Flame have come to us twice - once to service our boiler and again to remove another appliance. Both times they have been able to come out almost the same day, have given a very fair quote, arrived when they said they would, and completed the job quickly and with minimal fuss.

I wouldn't hesitate to recommend them to family or friends.

Eluned Winny

Annual Boiler Service - Baxi Boiler

Garry from Blue Flame came to service my BAXI boiler which he and his team installed last year. As promised when the boiler was installed, this first service was free. As always, Garry and his team were efficient and friendly both when setting up the service appointment and conducting the service and all of my questions were answered. I can highly recommend Blue Flame

Customer in RCT

Perfect service. Highly recommend

Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having to chase , was so impressed with the company we knew we didnt need to look elsewhere, new boiler fitted on time in a promt clean manner & aftercare given to show us how to operate. Brillant local service , would highly recommend. So glad we chose you! Huge thanks

Stephen & Elizabeth Morgan

We had a boiler installed by this company 5 months ago and were very impressed by the professionalism of the company. We have recently had a problem with the programmer and the company responded very quickly and did everything they could to deal with this. All our dealings with Blue Flame have been first class and we cannot speak highly enough of all the staff. Would thoroughly recommend this company.

Peter Johnson

Our boiler broke down and previously called out another company who gave us wrong information and misdiagnosed our boiler. Gave Garry a call and he called out the next day and found the problem instantly..was initially quoted twice as much by the other guy but ended up paying half that by getting the work done with Garry. very professional and friendly guy. thanks very much.

Rebeca Louise

New Boiler & Shower

Garry and the team were professional and polite from initial consultation to job finish. I would certainly recommend, they did a fantastic job taking out an ancient power max boiler and replacing with a Worcester boiler. Good value for money too.

Elaine

Excellent, reliable gas fitters

Blue Flame have come to us twice - once to service our boiler and again to remove another appliance. Both times they have been able to come out almost the same day, have given a very fair quote, arrived when they said they would, and completed the job quickly and with minimal fuss.

I wouldn't hesitate to recommend them to family or friends.

Eluned Winny

Blue Flame Gas Solutions all the way!

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boiler was taken away. Garry followed up with us next day to explain warranty etc. That is what I call excellent customer service! Would highly recommend Blue Flame Gas Solutions ltd. Fantastic price and amazing service.

Becky Lendrum

Friendy & Efficient

Contacted Blue Flame Gas Solutions as we had no heating, Gary attended and explained everything and fixed the problem. Excellent service and we will be using Blue Flame Gas Solutions in the future.

Becky Lendrum

Hello. I would like to say a massive, huge thank you to Sean and Allan who did a brilliant, way beyond the extra mile job at our place in CO4 today. They managed what was initially a very stressful situation incredibly well, and customer-centred. Thanks to them we can now laugh about it. many thanks again, Sean and Allan

Johny J Love

As a landlord I have been using Blue…

As a landlord I have been using Blue Flame for 18 months since being let down by my previous Gas Safe engineer. I have used them for boiler services, gas safety certificates,gas connections, and now a complete renovation to an old leaking central heating system. Happy tenant and happy me. All the work has been carried out cleany, professionally by a company that knows what it is doing. Thank you Blue Flame, Garry and the Lads.

Mr Alan Kenton

I would highly recommend this company fantastic job they have done in my house fitting New boiler which only took them 2 days well done Gary and Leon Thank you very much from Barrie and Hayley Jones
Barry Jones

Installation of a gas boiler

Excellent service from start to finish. Knowledgeable engineer, good initial advice in choosing the right installation. Excellent follow up. Installers were efficient, polite and well presented. The work was carried out in a clean and competent manner and met our expectations.

Customer in RCT

I had Louie out to fix a two year long problem with an air source heat pump. He was super thorough.. fixed the issue. Left no stone unturned. Would highly recommend him/blue flame to anyone.

Louise Jade

Our updating of our gas boiler

The work carried out was a first class experience. Survey and quote delivered quickly and professionally. The cost was very reasonable. The date for the work to be done was agreed and adhered to. The work was done within the estimated timescale and very professionally. I would highly recommend this company with no reservations.

Customer in South Wales

Professional Excellent Job

I have had Garry To put in a new boiler
He has done boiler services for other family members.
He also fixed my Mum’s boiler, when a contractor sent out earlier by a big name company said that it couldn’t be fixed and left my vulnerable mother without heating for a few days. Thankfully she allowed me to call Garry who sorted it straight away. He also charged far less for fixing the boiler than the contractor did for just coming out.

Blueflame are a very good company and deserve the praise!!

Freezer

Brilliant company!

I have had Garry To put in a new boiler
He has done boiler services for other family members.
He also fixed my Mum’s boiler, when a contractor sent out earlier by a big name company said that it couldn’t be fixed and left my vulnerable mother without heating for a few days. Thankfully she allowed me to call Garry who sorted it straight away. He also charged far less for fixing the boiler than the contractor did for just coming out.

Blueflame are a very good company and deserve the praise!!

Anita

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